Lately I’ve been very annoyed by the fact my iPhone kept taking it upon itself to turn the ringer volume down at random times. Every couple of days I’d miss a text or call because the ringer volume was all the way down and, unlike crappy battery life, Google couldn’t seem to unearth anybody whining about the same issue.
Then, the other day, I hit the button to put it to sleep and saw a quick flash of the ringer volume across the screen before it went black. That’s when I realized this annoying little bug in my phone was actually user error.
During the winter, I primarily use the Speck SmartFlex case. Once Thanksgiving comes, I usually stop carrying my purse. This is because 1) I don’t like to be a target for Christmas shopping thieves and 2) whether I’m in a sweatshirt or my coat, I have pockets. The SmartFlex case holds my license, debit card and credit card, so I grab my phone and my keys and I’m good to go. I also like the way it feels in my hand. It’s rounded across the back and it’s a nice fit.
What I realized, though, is that when I use my index finger to hit the button on the top to put the phone to sleep, my ring fingers was against the volume-down button and I was exerting just enough pressure to push on it. So over the course of a day or so, I’d slowly turn the volume all the way down.
I feel stupid now, but at least it’s not the phone, right? And I’m not giving up my case, so I just try to be more conscious of how I’m holding it when I put it to sleep. When it comes to me and electronics, when in doubt, it’s probably user error.